- Publisher: Elsevier
- Available in: PDF
- ISBN: 0099-1333
- Published: March 10, 1993
The Journal of Academic Librarianship, v19 n5 (1993): 294-299. With Jean Thomason and Elizabeth Crabtree Wells
Professional staff at Samford University’s Davis Library began to plan for vast organizational changes in the summer of 1990. This article describes their application of TQM principles to preparing for and implementing a restructuring of the Library and discusses the results of this reorganization.